When will my service be live?
Short answer
Your service will go live once installation and setup are complete, and you’ll be notified by email.
What needs to happen before go-live
Before your service can go live:
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Installation must be completed by our engineer
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Your system must be configured and tested
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Any required network services or number transfers must be progressed
Once these steps are complete, your service can be activated.
What needs to happen before go-live
Before your service can go live:
-
Installation must be completed by our engineer
-
Your system must be configured and tested
-
Any required network services or number transfers must be progressed
Once these steps are complete, your service can be activated.
If you’re waiting for an update
If you’re unsure whether your service is live or want an update on progress, our onboarding team can help.
Contact the onboarding team
For updates or questions about your go-live date, contact our onboarding team at onboarding@better.co.
Please include your company name and site details so we can assist more quickly.