What training is included during onboarding?
Short answer
Learn what training is included during onboarding and what your engineer will cover during installation.
What training is included
During installation, our engineer will provide training on:
-
Using your Yealink VoIP phones
-
Making and receiving calls
-
Setting up and using voicemail
-
Call transfers and call handling
-
Basic system features and best practices
How training is delivered
-
Training takes place on-site during installation
-
It’s tailored to your setup and equipment
-
You’ll have the opportunity to ask questions during the visit
After installation
Once installation and training are complete:
-
Your system will be ready for everyday use
-
Ongoing support will be available through our Support team after go-live
Contact the onboarding team
If you have questions about onboarding training, contact our onboarding team at onboarding@better.co.
Please include your company name and site details so we can assist quickly.