I’m upgrading my service, when will the upgrade take effect?

Upgrades usually take effect either immediately or from your next billing cycle, depending on the type of change. We can confirm the exact activation date for your upgrade.

How upgrade timing works

The activation date depends on what’s being upgraded:

• Feature or licence changes may take effect immediately

• Plan or contract changes often start from the next billing cycle

• Technical changes may require scheduling or brief configuration work

We’ll confirm this once your upgrade is processed.

Will there be any service disruption?

In most cases, no.

• Upgrades are designed to be applied with little or no interruption

• If any downtime is expected, we’ll let you know in advance

Most customers won’t notice any change beyond the upgraded service being available.

How to check your upgrade date

If you want to:

• Confirm when your upgrade will start

• Check whether it’s immediate or scheduled

• Understand how it affects billing

Contact our support team and we’ll check the details for you.

Important to know

• Your existing service continues until the upgrade takes effect

• You don’t need to cancel or change anything yourself

• Billing changes follow the agreed upgrade terms