How do I make a payment?
Short answer
Payments can be made using the payment method set up on your account. Once a payment is received, it is applied against any outstanding invoices.
Available payment methods
The payment methods available depend on what is set up on your account. These may include:
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Direct debit
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Bank transfer
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Other approved payment methods
If you are unsure which payment method applies to your account, we can confirm this for you.
When payments are applied
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Payments are applied to outstanding invoices once received
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It may take a short time for payments to appear on your account, depending on the payment method used
What to include with your payment
To ensure payments are allocated correctly, include:
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Your invoice number, or
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Your company name
This helps avoid delays in allocation.
When to contact us
Contact our billing team at billing@better.co if:
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You’re unsure how to make a payment
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You want to confirm your available payment methods
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A payment does not appear on your account after the expected processing time
Please include your company name and invoice number (if available).